All purchases are final, no returns or refunds will be granted with the exception of:

Lost Merchandise

If after 10 business days you have not received your product, please contact us 778 743 7441 by phone or text, or email [email protected] and we will begin the refund process.

Stolen Merchandise

You will need to supply a secure ship to address. If there is proof of delivery you can make a claim with the shipper.

Damaged Merchandise

Please inspect all items carefully upon delivery. Any damaged product or missing items must be reported within 48 hours after the parcel is delivered by phone or text 778 743 74441, or email [email protected]

Do not dispose of the damaged product before the issue is resolved. We may need photos to make a claim against the shipper.

Undeliverable packages

If your order is returned to us for any of the following reasons, we will refund your payment method for the product returned minus the original shipping fees and any additional shipping fees incurred to return the products to you.

• Incorrect / Incomplete / Undeliverable address
• No one available to accept delivery
• Stolen after proof of delivery
• Order refused by customer for any reason. Please accept the order and contact us to resolve the issue. Phone or text 778 743 7441.